Alert: BOOKING DOCTOR APPOINTMENTS FROM MONDAY 22 SEPTEMBER VIA ACCURX

IMPORTANT INFORMATION ON CHANGES TO BOOKING A DOCTOR APPOINTMENT

Due to changes in the NHS GP Contract from Monday 22 September 2025 patients will need to complete an online form (AccuRX) for GP appointments or medical queries. This system (approved by the NHS) allows you to submit a form without having to visit or call the practice. Patients who cannot use this system can still phone in or attend the site where a staff member will complete the form and submit for you.

For more information please Click Here

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Welcome to
The Park Practice

Tel: 020 8778 8027

New patients welcome!
Click here to register with us

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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No Longer Need It? – Cancel It!
We have added a link to the NHS England You and Your General Practice page to help you better understand how general practice works and how we can work together to make your care as effective and supportive as possible.

This guide explains:
* What you can expect from us as your GP practice.
* What we ask from you to help us deliver fair and efficient care.
* How you can share feedback or raise concerns.

It’s all about clear communication, mutual respect, and making sure everyone gets the best from their GP services. We encourage all our patients to take a few minutes to read it – it’s a helpful resource for understanding your rights, responsibilities, and how we can support your health and wellbeing.

The publication is available in multiple languages and can be viewed on the same page. Please note that it may take a few minutes for the translated versions to open in your browser.

Your feedback is important to us.
Your views really matter to us and help us improve the care we provide. If you would prefer, you can also share your feedback with the NHS South East London Integrated Care Board (ICB) or through your local Healthwatch.

You can do so by contacting them directly or by clicking the link below to visit their website.

Visit the ICB website: Contact us – NHS South East London

Visit your local Healthwatch website: Home | Healthwatch Bromley

Please note, that if you share a concern with us and we think it needs to be handled as a formal complaint, we’ll let you know and make sure it’s managed through our usual complaints process.